Control Micro Systems has strived to offer customers top-rated support since the company’s inception in 1983. Over this time, we have manufactured over 2,000 turnkey laser-based systems. With over 2000 machines in the field and most still operating, Control Micro System has highly trained engineers and technicians that are available by phone, email or in person and can assist you in troubleshooting, repairing and/or maintaining your Control Micro Systems laser system.
Control Micro Systems, Inc. is committed to providing world-class technical support for our customers and ensuring our customers’ continued success in their manufacturing processes.
- Provide world-class, focused, responsive, and expert technical support services to customers investing in CMS solutions
- We strive to provide timely, accurate, and thorough resolutions to our customers and help to educate them along the way.
- Act as a champion for the customer using CMS established escalation procedures that swiftly route incidents to the most suitable technical support, quality assurance, and research and development resources.
- Add value to CMS and our customers by adhering to the core principle of “customers first”.